bdjl bad's Privacy Policy

1 Scope of Data Collection

bdjl bad collects various types of information to operate its services properly. This information comes from three main sources: (a) information you provide directly, (b) information generated automatically through your use of the service, and (c) information provided by legitimate third parties.

1.1 Information You Provide Directly

Information you give us during account registration and use of our services includes:

• Full name and date of birth
• National ID or passport number (for identity verification)
• Email address and mobile number
• Current address
• Financial transaction details (bKash, Nagad, Rocket, Upay, or bank account information)
• Messages or complaints submitted when contacting us

1.2 Automatically Collected Information

When you use the bdjl bad platform, certain information is logged automatically:

• IP address and Device ID
• Browser type and version
• Operating system
• Session duration and page navigation data
• Click, scroll, and interaction data
• Transaction history and betting activity logs

1.3 Information Received from Third Parties

In some cases we receive information from legitimate third parties, such as payment processors, identity verification agencies, and fraud prevention service providers. This information is used solely to verify your identity and secure your account.

2 Purpose and Legal Basis for Data Collection

bdjl bad never collects unnecessary information. Every piece of data is collected for a specific and legitimate purpose. The main purposes are described in detail below.

2.1 Account Management and Service Delivery

Information is used to complete your registration, verify your account, secure your login, and customise the service according to your preferences.

2.2 Financial Transaction Processing

Financial information is used for the secure processing of deposits and withdrawals, transaction verification, and fraud prevention. The minimum necessary information is retained to securely handle transactions made via bKash, Nagad, Rocket, Upay, and bank transfers.

2.3 Responsible Gaming

bdjl bad believes in responsible gaming. Specific information is used to verify user age (to confirm 21+), identify signs of excessive gambling, and provide the option to set voluntary limits. Visit our Responsible Gaming Guidelines page for more details.

2.4 Customer Support

Contact information and session history are used to resolve your issues or complaints quickly and effectively. Our support team is available 24/7 via live chat and email in both Bengali and English.

2.5 Meeting Legal Obligations

Information is used to maintain records required under applicable laws, fulfil tax-related obligations, and respond to lawful requests from government authorities.

2.6 Platform Improvement and Analytics

Anonymous or aggregated user data is analysed to improve service quality, identify technical issues, and plan new features.

3 Cookies and Tracking Technologies

bdjl bad uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve website functionality and the user experience.

3.1 Essential Cookies

These cookies are necessary for the basic functioning of the website. They are used for tasks such as maintaining login sessions, validating security tokens, and verifying OTPs on forms. Without these cookies the service will not work properly.

3.2 Functional Cookies

These cookies remember your preferred language, theme settings, and personalised options. They are active based on your consent.

3.3 Analytical Cookies

These collect anonymous statistics to understand which pages are used most and how users navigate the site. This data does not identify you personally.

3.4 Cookie Controls

You can disable or delete cookies at any time from your browser settings. However, disabling essential cookies may cause parts of the service to stop working correctly.

4 Data Sharing and Disclosure

bdjl bad never sells or rents your personal information to third parties for commercial purposes. Information may be shared in specific circumstances and for defined purposes, as detailed below.

4.1 Service Provider Partners

Necessary information is shared with our trusted partners for services such as payment processing, IT infrastructure, identity verification, and fraud prevention. These partners are contractually bound to maintain the confidentiality of the information.

4.2 Legal Obligations

We may be legally required to disclose information to authorities as part of a court order, government directive, or legal process. In such cases we will provide only the minimum information necessary.

4.3 Business Changes

In the event of a business merger or acquisition, user information may be transferred. You will be notified in advance, and your rights will remain unchanged.

4.4 With Your Consent

In any situation other than those listed above, we will obtain your explicit consent before sharing your information.

5 Data Retention Period

bdjl bad retains your information only for as long as it is needed to fulfil the relevant purpose, or as required to meet legal obligations.

For active accounts: relevant information is retained while the account remains active. Even after an account is closed, certain information may be kept for a defined period to fulfil legal obligations.

Transaction records generally need to be retained for an extended period under financial regulatory requirements. Once the defined period ends, information is securely deleted or anonymised.

6 Your Rights

As a bdjl bad user, you have the following rights over your own information. To exercise these rights, contact us using the contact method described below.

6.1 Right to Access

You may request to know what information we hold about you, where it is stored, and how it is used. We are required to respond within a reasonable time.

6.2 Right to Rectification

If any information stored in your account is incomplete or incorrect, you may request that it be corrected. Many details can be updated directly from your profile settings.

6.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a set period as part of our legal obligations.

6.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. You can opt out of marketing communications at any time.

6.5 Right to Data Portability

Under applicable law, you may request your information in a structured, readable format.

For more information about these rights, visit our FAQ page for detailed answers.

7 Data Security Measures

bdjl bad applies industry-standard technical and organisational measures to protect your information. These measures guard against unauthorised access, alteration, disclosure, or destruction.

7.1 Technical Safeguards

• All data transmissions secured via SSL encryption
• Two-factor verification (OTP) on accounts
• Regular security audits and vulnerability testing
• Encrypted database storage
• Firewall and intrusion detection systems

7.2 Organisational Safeguards

• Restricted staff access — only those who need it can view specific information
• Regular data protection training for staff
• Contractual confidentiality obligations with third parties
• Security incident response plan

7.3 Response to a Data Breach

If a data breach occurs and it puts your personal information at risk, we will notify you and the relevant authorities within the timeframe required by law.

To learn more about data protection and read about our general commitments regarding bdjl bad, visit our About Us page.

8 Children's Privacy

All bdjl bad services are intended only for individuals aged 21 or over. We do not knowingly collect any personal information from minors.

Age verification is mandatory at registration. If for any reason information belonging to a person under 21 enters our system, we will close the account and delete the information as soon as it is identified.

If you believe your child or a minor you know has created an account on our platform, please contact us immediately.

9 Policy Changes

bdjl bad may update this privacy policy as needed. The policy may be revised due to changes in services, technological developments, or legal requirements.

If there are any significant changes, we will notify you via your registered email address or through a notification when you log in to the platform. The effective date of any change will always be shown at the top of the page as the "Last Updated" date.

If you continue using the service after a policy change, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.

10 Contact

If you have any questions, comments, or requests regarding your information in relation to this privacy policy, please contact our dedicated support team.

Our support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English. For privacy-related requests, contacting us by email will get you a faster response.